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About the clinic
A practice built on explaining things properly
Dental opened as a two-operatory practice on South Lamar Boulevard in 2009. Seventeen years later it has eight operatories and a dedicated oral surgery suite, and the founding principle has not changed: nobody should have treatment they do not understand.
- Established
- 2009
- Independently owned since day one
- Appointments delivered
- 42,000+
- At our Austin practice
- Average patient rating
- 4.9
- From 1,240 verified reviews
- Operatories
- 8
- Plus a dedicated oral surgery suite
What we stand for
Four things we will not compromise on
These are not marketing lines. They are the specific rules that shape how appointments are booked, how long they run and what happens before any treatment starts.
You see the plan before you see a bill
Every examination ends with a written, itemized plan sent to you by email. Nothing is booked, started, or charged for until you have read it and agreed. If we find something unexpected during treatment, we stop and talk to you.
We treat what needs treating
We would rather monitor a small area of wear for two years than drill it today. Where a cheaper or slower option is genuinely reasonable, we will tell you — including when the reasonable option is to do nothing at all.
Appointments are long enough
Our appointment lengths are set by what the treatment actually takes, not by how many patients fit in a day. It is the main reason our patients say they do not feel rushed, and the main reason we run to time.
The same faces, visit after visit
Continuity matters in dentistry. Our clinical team has been largely unchanged for six years, so the person who planned your treatment is almost always the person who carries it out.
Our history
Seventeen years, one practice
The clinic has never been part of a dental group. Every decision about equipment, staffing and appointment length has been made in the building.
- 2009
The first practice opens in South Austin
Dr. Emily Carter opens a two-operatory practice on South Lamar Boulevard with one dental assistant and a refurbished chair.
- 2013
Practice expands to five operatories
Growing demand for evening appointments leads to two more treatment rooms and the practice's first full-time hygienist.
- 2016
Specialist services begin
Dr. Michael Reynolds joins as orthodontist and Dr. Daniel Brooks establishes the oral surgery service, bringing braces, aligners, and surgery in-house.
- 2019
Austin practice expands
The South Lamar practice expands to eight operatories with a dedicated oral surgery suite, CBCT imaging, and a purpose-built sterilization center.
- 2022
Digital treatment planning goes practice-wide
Intraoral scanning replaces putty impressions across every treatment room, and every treatment plan begins as a 3D scan patients can see on screen.
- 2026
Real-time online booking
Real-time online booking, automated reminders and secure reschedule links go live, cutting missed appointments by a third.
Equipment
Technology we actually use every day
Equipment is only worth listing if it changes the treatment. Each of these does.
CBCT 3D imaging
Three-dimensional scanning at the Austin practice for implant planning and complex surgical assessment, at a fraction of the dose of a medical CT.
Intraoral scanning
Digital impressions instead of putty trays for crowns, aligners, whitening trays and retainers. Faster, more comfortable and more accurate.
Magnification and illumination
Loupes and coaxial illumination for all restorative and endodontic work, so what we are treating is actually visible.
Digital radiography
Digital sensors throughout use a fraction of the radiation dose of film. Images appear on screen immediately, and we review them with you.
Airflow polishing
Fine-powder polishing for tea, coffee, and tobacco staining — far more comfortable than traditional prophylaxis paste.
Electronic apex location
Precise measurement of root canal length during endodontic treatment, which reduces both radiographs and re-treatment.
Sterilization and safety
What happens to an instrument between patients
This is the part of a dental practice nobody sees and everybody should be able to ask about. Any patient is welcome to look at our decontamination room and our autoclave logs.
Instrument decontamination
Every instrument entering a patient's mouth is single-use or is cleaned and heat-sterilized in an autoclave, then pouched, dated, and stored. Each cycle is logged.
Independent validation
All autoclaves are validated annually by an external engineer, and daily and weekly test cycles are recorded in a log you are welcome to inspect.
Water line management
Dental unit water lines are treated continuously and tested quarterly against microbial standards.
Single-use where it matters
Needles, scalpel blades, matrix bands, prophylaxis cups, suction tips and endodontic files are single-patient use without exception.
Surface protection
Every surface a clinician touches is either barrier-protected or disinfected between patients, and operatories are reset fully between appointments.
Clinical audit
Radiograph quality, record keeping and infection control are audited internally every six months, with results reviewed by the clinical director.
Practical things
Access, parking and languages
If any of this is a barrier for you, tell us when you book. We can almost always arrange something.
Accessibility
- Austin: step-free entrance from the parking lot, plus 3 further provisions.
Parking
- Austin: Free patient parking for 14 vehicles behind the building, entered from Bluebonnet Lane.
Languages
Consultations are available in English, Spanish, Gujarati. Tell us which you would prefer when you book and we will schedule you with a clinician who speaks it.
Written treatment plans can be provided in Spanish on request.
Texas State Board of Dental Examiners
Every clinician is individually licensed
American Dental Association
Participating dentists are active members
CDC infection-control guidance
Compliance reviewed and documented annually
HIPAA privacy program
Annual workforce training and risk review